Frequently Asked Questions
Find answers to common questions about SignalTrader
What is SignalTrader?
SignalTrader is a professional trading signals platform that connects you with verified traders. You receive real-time trading signals for crypto, forex, stocks, and commodities.
How do I receive signals?
Signals are delivered in real-time through our web platform and mobile apps. You'll receive instant notifications via push notifications, email, or SMS based on your preferences.
Are the traders verified?
Yes, all signal providers on our platform are thoroughly vetted and verified. We track their performance history and display it publicly so you can make informed decisions.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. There are no long-term commitments. Your subscription will remain active until the end of your billing period.
What payment methods do you accept?
We accept all major credit cards, debit cards, and PayPal through our secure payment processor Stripe.
Is there a free trial?
Yes! New users can sign up for a 7-day free trial to test our platform and see the quality of our signals before committing to a paid plan.
What is your refund policy?
We offer a 30-day money-back guarantee. If you're not satisfied with our service, contact us within 30 days for a full refund.
Do you offer mobile apps?
Yes, we have native apps for both iOS and Android. Download them from the App Store or Google Play to receive signals on the go.
How accurate are the signals?
Our traders maintain an average win rate of 75%+. However, past performance doesn't guarantee future results. Always trade responsibly and never invest more than you can afford to lose.
Is customer support available?
Yes, our support team is available 24/7 via email, live chat, and Telegram. VIP members get priority support with dedicated account managers.