Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Payment information (processed securely through Stripe)
- Trading preferences and settings
- Communication history with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Third-Party Services
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data
9. Children's Privacy
Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@signaltrader.com.